The Business Process Analyst supports the organization's mission to continuously improve the quality and service of the Laboratory. The primary responsibility of this position is to assist with the implementation of quality systems and programs to ensure quality standards meet the business needs. This position is responsible for assisting in the planning and execution of specifically identified projects, including risk assessment, process analysis and evaluation. The BPA is responsible for assisting leadership and program staff in utilizing available data to identify cost/utilization/quality patterns and opportunities. This position works across multiple sites and departments, in collaboration Managers to analyze, recommend and implement improvements. The BPA will interface regularly as a resource and quality point of contact with cross-functional teams including but not limited to Laboratory Management, Purchasing, IT, and other departments.
Under direct supervision, and in accordance with Company policies, procedures and guidelines, this position: