Clinical Laboratories of Hawaii, LLP

Laboratory Manager

Job Location US-HI-Wailuku
Posted Date 2 weeks ago(3/9/2018 5:00 AM)
40 hrs/wk, Primary: Days, Secondary: Eves


The Laboratory Manager assists the Operations Director in planning objectives and scope of laboratory services. Lab Manager supervises daily activities, including proper staffing levels, to ensure accuracy, quality, and timeliness of services for departments. 


  • Manages the daily activities of the laboratory to ensure quality services are rendered in an efficient and timely manner
  • Maintains and assists with continual compliance as required by standards of accrediting or regulatory agencies
  • Develops and maintains department policy and procedure manuals.  May evaluate and implement new procedures as directed
  • Establishes and monitors the standards of accuracy, precision and efficiency in performance of laboratory tests or the operation of equipment.  Takes corrective action and documents results
  • Assures compliance with laboratory safety and infection control policies
  • Assures Guidelines and Compliance Policies are implemented and followed
  • Assists with recruiting efforts and handles and/or participates in the termination process as required
  • Monitors employee performance, completes and conducts periodic evaluations, counsels and disciplines as necessary in accordance with Guidelines
  • Oversees or prepares employee schedules, approves timesheets, approves and monitors PTO to ensure availability to effectively handle daily activities
  • Continuously trains and updates team on new policies/procedures and other information
  • Develops positive relationships with employees, system’s supervisors and managers, physicians and outside contacts.  Promotes a team effort within the department and supports the same effort system-wide.  Must have a willingness to implement new procedures and comply with new policies
  • Maintains high level of proficiency and current knowledge of trends in laboratory medicine.  Provides clinical orientation on new equipment and methodology and coordinates continuing education and in-services for staff with Education Coordinator. 
  • Directs the preparation of department reports as required by corporate management
  • Directs age appropriate care for the patient population.  Oversees clinical testing that   produces laboratory results for use by the health care team in the assessment and treatment of the patient
  • Correlates clinical information and/or previous lab results to evaluate the validity of current results.  Reports results accordingly
  • Maintains strict HIPAA confidentiality in all situations and with all documentation
  • Maintains consistent and reliable attendance and complies with company guidelines on attendance
  • Monitors financial reports to meet company financial goals
  • Performs other duties as assigned

Physical Capabilities 

  • Light to moderate physical effort
  • Occasional carrying, pushing, and pulling of objects; lifting of up to 50 lbs may be required
  • Occasional reaching, stooping, bending, kneeling, crouching
  • Must be able to hear, see, and respond adequately
  • Frequent prolonged standing, walking, sitting, and bending over.
  • Use of hands and fingers

Working Environment

  • Air conditioned laboratory environment
  • Frequent exposure to video display terminals
  • Frequent contact with water (hand washing and cleaning), biohazardous body fluids, and occasional hazardous chemicals
  • Sufficient noise and interruptions to cause distraction
  • May be asked to work extended hours 


  • Perceive pertinent details and verbal or tabular material
  • Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner
  • Handle emergency situations with calmness and professionalism
  • Ability to work effectively with others and promotes positive working relationships
  • Perform arithmetic operations quickly and accurately
  • Understand meaning of words, ideas associated with them and their effective use
  • Understand instructions, reason, and make judgments
  • Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
  • CUSTOMER-FOCUSED:  Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.
  • COMMUNICATOR:  Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
  • PROBLEM SOLVER:  Uses data and logic to quickly find solutions to difficult challenges.
  • COLLABORATIVE: Works effectively with others to accomplish goals.
  • TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.
  • RESULTS DRIVEN: Achievement-oriented; achieves and exceeds goals; pushes self and others for results.
  • BUSINESS SAVVY:  Possesses business and organizational know-how; understands how to accomplish tasks through formal channels and informal networks.
  • RESOURCEFUL: Knows how to get what is needed; manages time and workloads for maximum efficiency.
  • TEAM BUILDER:  Builds cohesive teams and strategic partnerships,
  • INFLUENTIAL:  Makes an impact on people, events, and decisions; affects the thinking or actions of others by means of example or personality.
  • STRATEGIC:  Thinks “big picture”; commits to a course of actions to accomplish long-range goals; is forward thinking and adept at seeing future outcomes and results.
  • DELEGATOR:  Effectively assigns work and responsibility; supports and provides feedback on performance.
  • COACH:  Equips individuals with the tools, knowledge, and opportunities to develop their skills and improve performance.
  • TIME-WISE: Prioritizes; respects others’ time; adheres to schedules and agendas.
  • CHANGE AGENT:  Initiates and promotes new approaches and transformations to reach a higher level of performance.
  • ACCOUNTABLE:  Follows through in all areas; accepts and delivers on responsibilities; requires others to follow through on commitments.


  • Bachelor degree in medical technology or related science from an accredited program
  • Current certification or registration as a Medical Technologist such as ASCP
  • Valid and current State of Hawaii license as a Medical Technologist
  • Minimum five (5) years clinical laboratory experience and minimum of three (3) years supervisory experience in a hospital/commercial lab setting.  The Medical Director may use discretion in assignment of managerial position to an individual with less than 5 years of experience
  • Strong computer skills (word and Excel) and knowledge in lab information systems required
  • Proven leadership, decision-making, and organizational skills
  • For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training
  • Familiarity with histology, cytology, flow cytometry and toxicology is desirable
  • Successfully pass Company pre-employment drug test and periodic and random thereafter
  • Demonstrated and proven ability/experience in accomplishments in all of our five core values:

    • Shine  
    • Team
    • Accurate
    • Respect
    • Standardize 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Clinical Laboratories of Hawaii, LLP/Pan Pacific Pathologists, LLC takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.


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