Clinical Laboratories of Hawaii, LLP

  • Billing Assistant

    Job Location US-HI-Big Island Hilo
    Posted Date 3 months ago(11/2/2018 8:00 PM)
    40 hrs/wk, Primary: Days, M-F
  • Overview

    The Billing Assistant is responsible for performing various functions such as filing, typing, copying, research, data entry, etc. to assist the billing/financial staff.


    Under direct supervision, and in accordance with Company policies, procedures and guidelines, this position:


    • Performs a variety of office functions, such as filing, typing, copying, data entry, research, etc., to support various billing and financial operations
    • Maintains various Billing files in proper order
    • Assists the A/R staff with re-filing of Explanation of Benefit (EOB) forms in a timely manner
    • Adheres to confidentiality, safety, compliance, and legal requirements
    • Maintains consistent and reliable attendance and complies with company guidelines on attendance
    • Performs other duties as assigned

    Physical Capabilities


    • Light to moderate physical effort (lift/carry up to 25 lbs.)
    • Occasional carrying, pushing, and pulling of objects
    • Occasional reaching, stooping, bending, kneeling, crouching
    • Must be able to hear, see, and respond adequately
    • Frequent prolonged sitting
    • Use of hands and fingers

    Working Environment


    • Air conditioned laboratory/office environment
    • Frequent exposure to computer monitors
    • Sufficient noise and interruptions to cause distraction
    • May be asked to work extended hours
    • Occasional exposure to warehouse environment (dust, heat, humidity)




    • Ability to analyze details and verbal or tabular material
    • Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner
    • Handles emergency situations with calm and professionalism
    • Ability to work effectively with others and promotes positive working relationships
    • Performs arithmetic operations quickly and accurately
    • Understands the meaning of words, the ideas associated with them and their effective use
    • Understands instructions, reason, and able to make judgments
    • Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
    • CUSTOMER FOCUS: Aware of customer needs; makes decisions with customer in mind; builds a strong customer relationship.
    • PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.
    • RESULTS DRIVEN: Achievement-oriented; achieves and exceeds goals; pushes self and others for results.
    • COLLABORATIVE: Works effectively with others to accomplish goals.
    • COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
    • VERSATILE: Adjusts effectively to new work demands, processes, structures, and cultures.
    • TIME-WISE: Prioritizes; respects others’ time; adheres to schedules and agendas.
    • ANALYTICAL: Logical, systematic, and methodical in working through a plan or problem; provides solid research on which to base decisions; establishes process for workflow


    • High School Student in Good Standing or High School Diploma or equivalent
    • Minimum six (6) months experience in general clerical work preferred
    • Knowledge and hands-on experience with computer spreadsheet and word processing programs
    • Math and data entry skills required
    • Passes company drug testing program pre-hire and thereafter on a periodic and/or random basis
    • Demonstrated and proven ability/experience in accomplishments in all of our five core values:
      • Shine
      • Team
      • Accurate
      • Respect
      • Standardize


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