Clinical Laboratories of Hawaii, LLP

  • Courier Senior

    Job Location US-HI-Big Island Kailua-Kona
    Posted Date 2 weeks ago(1/2/2019 11:09 PM)
    Variable Shifts
  • Overview

    The Courier Senior follows an established schedule transporting specimens, testing supplies, and test results via motor vehicle assigned by the company.  Assigns courier routes and oversees daily delivery and pick-up operations.  Trains new couriers as assigned.  May prepare and pack specimens for dangerous goods shipping in accordance with all laws and regulations.


    Under general supervision and in accordance with Company policies, procedures and guidelines, this position:


    • Follows an assigned route for the safe transportation of laboratory specimens from client facilities to clinical laboratory while observing all traffic laws
    • Assigns couriers to routes and oversees daily delivery and pick-up operations
    • Trains couriers on new routes and is responsible for their efficiency and effectiveness
    • Delivers specimen collection supplies and test result reports to clients
    • Packs medical lab specimens/correspondence into appropriate cooler/boxes with consideration given to temperature and bio-hazardous safety precautions
    • Follows established Company guidelines for a preventive vehicle maintenance schedule and coordination of repairs and maintains service records
    • Exhibits an efficient and appropriate time-management schedule in performing all routes
    • Sorts and files laboratory reports by route location for deliveries
    • Transports bank deposit bags between lab locations and various bank branches
    • Schedules and assists with special projects, moving lab equipment, records, and furniture between locations
    • May be directed to assist technologists in trash removal and other functions of the laboratory
    • May prepare and pack specimens for dangerous goods shipping completing all documentation as required
    • Meets regularly with the Courier Supervisor and responds to Client Alerts in a timely manner.  Assists the Courier Supervisor in creating and updating courier orientation program, check-off lists, and make recommendations regarding route changes
    • Adheres to established safety and company policies along with federal and state regulated compliance issues
    • Maintains consistent and reliable attendance and complies with Company guidelines on attendance
    • Performs all other duties as assigned

    Physical Capabilities 

    • Requires sitting and operating company vehicles periodically and for periods up to 10 hours
    • Moderate to heavy physical effort (lift/carry up to 50 lbs)
    • Frequent reaching, stooping, bending, kneeling and crouching
    • Frequent prolonged standing/sitting, walking
    • Must be able to see, hear and respond adequately
    • Occasional exposure to video display terminals
    • Extensive use of hands and fingers
    • Extensive use of telephone
    • Extensive use of specimen/package tracking system 

    Working Environment 

    • Air conditioned/heated warehouse environment
    • Frequent exposure to bio-hazardous material
    • Sufficient noise and interruptions to cause distraction
    • May be asked to work extended hours, holidays and weekends 


    • Effectively present information in one-on-one and small group situations to clients and other employees.
    • Comprehend dangerous goods shipping methods and procedures.
    • Instruct, lead and mentor others.
    • Handle multiple tasks.
    • Work independently and be self-motivated to accomplish responsibilities.
    • Perceive pertinent details and verbal or tabular material
    • Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner
    • Handle emergency situations with calmness and professionalism
    • Ability to work effectively with others and promotes positive working relationships
    • Perform arithmetic operations quickly and accurately
    • Understand meaning of words, ideas associated with them and their effective use
    • Understand instructions, reason, and make judgments
    • Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
    • CUSTOMER-FOCUSED:  Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.
    • COMMUNICATOR:  Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
    • PROBLEM SOLVER:  Uses data and logic to quickly find solutions to difficult challenges.
    • COLLABORATIVE: Works effectively with others to accomplish goals.
    • TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.
    • QUALITY CONSCIOUS: Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards.
    • TIME-WISE: Prioritizes; respects others’ time; adheres to schedules and agendas.



    • High School diploma, GED, or equivalent required
    • Knowledgeable with island communities and rural/remote areas
    • Possess a valid and current Hawaii driver’s license
    • Presents and maintains a driving record which meets the standard of the Company’s insurance carrier
    • Able to operate standard and automatic shift vehicles
    • Able to utilize hand trucks/carts, typewriter, computers, and specimen/package tracking systems
    • For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training
    • Successfully pass Company pre-employment drug test and periodic and random thereafter
    • Demonstrated and proven ability/experience in accomplishments in all of our five core values:
      • Shine
      • Team
      • Accurate
      • Respect
      • Standardize

    All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status.  Clinical Laboratories of Hawaii, LLP/Pan Pacific Pathologists, LLC takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.


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